Remote Support

We are here to help.
On this page you will find the application needed for MPWD to gain access and remotely connect to your computer, this will allow us to see your screen and control your mouse.

Step 1)
Click the blue button that says "Click here for MPWD remote access.

Step 2)
The application will download into your "downloads folder on your computer, find the application and double click to open.

Step 3)
Once open you will be prompted to allow MPWD access, only download this application if you have read the terms and conditions located on this page and agree to the terms.


IMPORTANT INFORMATION:
Remote Access Terms and Conditions

Remote access services are provided at your sole risk. The assistance from MPWD Technical Support Representative is provided on the following terms and conditions: You have requested the assistance of a Technical Support Representative through a remote connection to your computer.

The ability for MPWD to remotely access your computer significantly enhances the quick resolution of your technical problem. You understand that by requesting such assistance, MPWD and his Technical Support Representatives may download and use software, gather system data, take remote control of your computer and access or modify your computer settings.

By accepting these terms, you hereby grant MPWD the right to connect to your computer, download and use software on your computer to gather system data, repair your computer, take remote control of your computer and change the settings on your computer while performing the services. Be sure to close any confidential or personal files that you may be working on, before allowing remote access to your computer.

Other than as set in these Terms, you agree that MPWD has no responsibility or liability under any circumstance at any time for any loss or harm that may arise from or may be related to the services.